Charmius Cookie Policy

At Charmius Online Casino, we use cookies and similar tracking technologies to make your visit to charmius.com safer, faster, and more personalized. This Cookie Policy explains what cookies are, how we use them, and what choices you have regarding their use when you play at Charmius Online Casino.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize your browser, remember your preferences, and understand how you interact with our games and services. We at Charmius rely on cookies to keep your session secure and to improve the overall experience across desktop, mobile, and our PWA app (available for Android, iOS, Windows, and macOS).

How We Use Cookies

We use cookies for several purposes, including authentication, security, performance monitoring, and marketing. Our Charmius platform depends on cookies to keep you logged in, to protect your account from unauthorized access, and to remember your preferred currency, language localization, and other settings.

We use essential cookies to operate core site functions, such as login sessions and secure navigation through the cashbox.
We use performance cookies to monitor how players use our 3,800+ slots, 470+ live games, and sports betting sections, so we can identify and fix technical issues.
We use functional cookies to remember your language (English, French, German, Italian, Portuguese, Spanish, and regional variants), currency (AUD, CAD, USD, NZD, EUR, and supported cryptocurrencies), and display preferences.
We use analytics cookies to understand traffic patterns, including how visitors search for Charmius reviews, Charmius casino promo codes, or Charmius login pages before registering.
We use marketing cookies to deliver relevant promotions, such as our welcome bonus, Wednesday Free Spins, or Sunday Gift offers, and to measure the effectiveness of our advertising campaigns.

Essential Cookies

These cookies are strictly necessary for our website and PWA app to function properly. Without them, you would not be able to log into your account, complete a deposit, or request a withdrawal. Our Charmius Online Casino cannot disable these cookies, as they are fundamental to providing our services securely.

Performance and Analytics Cookies

We at Charmius use these cookies to collect information about how visitors use our site - for example, which pages are visited most often, how long players stay on our platform, and whether certain features (such as Crash games, Bonus Buy slots, or live dealer tables) are popular. This data helps our team optimize our 4,600+ games library and improve navigation.

Functional Cookies

Functional cookies allow Charmius Online Casino to remember choices you make, such as your preferred payment method among Visa, Mastercard, Interac, or supported cryptocurrencies like Bitcoin and Ethereum. These cookies also remember whether you have accepted our cookie banner, so you are not asked again on every visit.

Marketing and Targeting Cookies

We use these cookies to show you relevant offers both on our site and on third-party platforms. For instance, if you searched for Charmius no deposit bonus or Charmius free spins before visiting, marketing cookies help us tailor promotional banners related to our Welcome Package, VIP Club rewards, or seasonal campaigns like the Charm Shop event.

Third-Party Cookies

Our Charmius platform works with trusted third-party partners, including payment processors, game providers (such as Booongo, Betsoft, Pragmatic Play Live, and others), analytics companies, and advertising networks. These partners may place their own cookies on your device when you interact with embedded content or advertisements. We do not control these third-party cookies directly, and we encourage you to review the privacy practices of these partners separately.

Payments at Charmius Online Casino are processed by MASSIVITY LTD, and some cookies related to payment verification may be set by this processor to ensure secure transaction handling, fraud prevention, and compliance with anti-money laundering requirements.

Why We Collect This Data

We at Charmius collect cookie data for legitimate business purposes, including:

Verifying your identity and securing your account during login and withdrawal requests.
Ensuring compliance with wagering requirements, such as the requirement that every deposit be wagered at least 3 times before withdrawal.
Measuring the performance of our bonus programs, including the Welcome Package, Wednesday Free Spins, and VIP Club loyalty rewards.
Preventing fraud and protecting our platform from unauthorized or suspicious activity.
Understanding which regions - including Australia, Canada, New Zealand, and other international markets - generate the most interest in our services.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to block or delete cookies, and you can adjust these settings at any time. However, if you disable essential cookies, you may not be able to log into Charmius Online Casino, complete deposits, or access certain features of our 4,600+ game library.

Here at Charmius, we provide a cookie consent banner when you first visit our website, allowing you to accept or customize your cookie preferences. You can also change your preferences later through your browser settings or by contacting our support team.

How to Disable Cookies in Your Browser

Open your browser settings menu and locate the privacy or security section.
Find the cookie management options and choose to block, delete, or allow cookies selectively.
Restart your browser for changes to take effect.
Note that disabling cookies may affect your ability to use certain features, such as saved login details or personalized promotions.

Cookies and Mobile/PWA App Usage

Our Charmius Online Casino is available as a Progressive Web App for Android, iOS, Windows, and macOS. When you install and use our app, similar tracking technologies - including local storage and device identifiers - may be used instead of traditional browser cookies. We use this data for the same purposes: security, functionality, and improving your gaming experience, including access to our 1,400+ jackpot games and sports betting markets.

Data Retention

We retain cookie data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable gaming regulations under our license from the Tobique Gaming Commission. Session cookies are typically deleted when you close your browser, while persistent cookies may remain on your device for a longer period, depending on their function.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. We encourage you to review this page periodically. Any significant changes will be communicated through our website or via email to registered players.

Contact Us

If you have any questions about how Charmius Online Casino uses cookies, or if you would like assistance managing your preferences, please contact our support team. We offer 24/7 Live Chat support and email assistance at [email protected], available in English, French, German, Italian, Portuguese, and Spanish.

By continuing to use charmius.com or our PWA app, you consent to our use of cookies as described in this policy. We at Charmius remain committed to transparency and to protecting your privacy while you enjoy our slots, live games, and sports betting services.