Charmius Terms and Conditions

Welcome to Charmius. These Terms and Conditions ("Terms") govern your access to and use of our website, games, and related services. By registering an account, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of them, you must not use our platform.

About Our Operation

Charmius is owned and operated by 3-102-957682 S.R.L., registered in Costa Rica (San José, Escazú), with payments processed by Massivity Ltd (Cyprus, HE 491548). We are licensed by the Tobique Gaming Commission under the Tobique Gaming Act, B2C remote gambling licence No. 0000181. We at Charmius provide our services primarily to players in Australia, Canada, and New Zealand, as well as other international markets where online gambling is permitted. Players searching for a Charmius casino review will find that our licence and registration details are published for transparency and verification purposes.

Restricted Jurisdictions

We do not accept players from the United States or from any jurisdiction where online gambling is illegal, restricted, or where we do not hold the appropriate licence. It is your sole responsibility to verify the legality of online gambling in your jurisdiction before registering.

Account Registration and Eligibility

At Charmius, we require all players to be at least 18 years old (or the legal age of majority in their jurisdiction) to create an account. You may only hold one account with us, and you must provide accurate, current, and complete information during registration. Our Charmius platform reserves the right to request identity verification documents at any time, including before processing withdrawals.

We require one account per person, household, and payment method.
We may suspend or close accounts that provide false or misleading information.
We reserve the right to request proof of identity, address, and payment ownership.

Currencies and Payment Methods

Our accounts support a single currency per registration, chosen from AUD, CAD, USD, NZD, or EUR, along with a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, XRP, Solana, Tron, Tether, USD Coin, DAI, and Binance Coin. We at Charmius accept deposits via Visa, Mastercard, Interac, Neosurf, Flexepin, CashtoCode, MiFinity, PayDo, eZeeWallet, bank transfer, and supported cryptocurrencies. The minimum deposit is $10 ($30 for bonus-linked deposits), with a maximum of $3,000 per transaction.

Withdrawals

Our minimum withdrawal amount is $50. Withdrawal limits are set at $2,000 per day and $5,000 per week; larger withdrawals may be paid in instalments, though higher payout plans are available for VIP levels. We take up to 24 hours to review and confirm a withdrawal request, and one-time account verification may take between 2 and 24 hours. We require verification of any new card or payment method before processing a payout to it. Every deposit must be wagered at least three times before funds become eligible for withdrawal. After approval, cash-out processing may take 3-5 business days through our payment providers, with e-wallets typically fastest and card payouts taking longer due to banking processes; in some cases, this may extend to 7 business days.

Bonuses and Promotions

At Charmius, we offer a welcome package of up to $2,000 plus 100 Free Spins across your first two deposits. Our first deposit bonus provides a 100% match up to $1,000 plus 100 Free Spins, requiring a minimum deposit of $30 and a 40x wagering requirement on bonus and Free Spin winnings. Many players look for a Charmius no deposit bonus or Charmius promo codes, and while our welcome offers require a deposit, we do run no-deposit promotions such as our loyalty level-up free spins and seasonal VIP bonuses.

Our general bonus terms apply across all promotional offers unless stated otherwise:

Maximum bet while wagering a bonus is $7.50, including bonus buys and double-ups.
Bonuses are non-sticky; real money balance is used before bonus funds.
Only one bonus may be active per deposit.
Table games, video poker, and standard roulette do not contribute to wagering; select live providers count at 5%.
Bonus buy slots, accumulation-feature slots, progressive jackpots, and non-slot games such as crash and bingo are excluded from bonus play.
A bonus is cancelled automatically if the linked balance falls to $0.75 or below.

We also run recurring promotions including Wednesday Free Spins, Sunday Gift deposit bonuses, weekly cashback, live cashback, daily deposit insurance, and social media rewards. Players asking about 20 free spin Charmius offers can find these within our Install the App and Social Media Gift promotions, each requiring activation through the Bonuses section of your profile.

Our Games

Charmius Casino offers more than 4,600 games in total, including over 3,800 slots, 470+ live dealer tables, and 1,400+ jackpot games, sourced from 41 game providers and 17 live studios. We feature slots, jackpot slots, Bonus Buy titles, Instant Games, Crash, Table Games, Live Roulette, Live Blackjack, Live Baccarat, Game Shows, sports betting, and esports. Players interested in Charmius blackjack, Charmius baccarat, or Charmius poker will find both RNG and live dealer variants within our Live Casino section. Progressive jackpot slots are excluded from bonus play, and video poker winnings do not count toward wagering requirements.

VIP Club and Loyalty Program

Our VIP Club enrols every player automatically at registration, starting from the Unformed Key level. Experience Points move you through eight lifetime levels that never expire, while Season Points maintain your seasonal VIP status for three-month periods. We award XP and SP for slots, live games, sports wagers, and deposits, with level-up rewards ranging from free spins to cashback and deposit-matched bonuses. Our seasonal VIP tiers - Bronze Wanderer, Silver Seeker, Gold Keeper, Platinum Guardian, and Diamond Legend - unlock no-deposit bonuses, enhanced cashback, and daily deposit insurance of up to 15%.

Responsible Gambling

We at Charmius are committed to promoting responsible gambling. We provide tools for self-exclusion, deposit limits, and account suspension upon request. If you believe you may have a gambling problem, we encourage you to contact our support team or a relevant support organisation in your jurisdiction.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected], with assistance offered in English, French, German, Italian, Portuguese, and Spanish. Whether you need help with a Charmius login issue, Charmius registration online, or questions about Charmius casino promo codes, our team is ready to assist.

Changes to These Terms

We reserve the right to amend these Terms at any time. Continued use of our services after changes are published constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates affecting your account or gameplay.

Governing Law

These Terms are governed by the laws applicable under our Tobique Gaming Commission licence. Any disputes arising from your use of Charmius shall be resolved in accordance with these regulations and our internal dispute resolution procedures.